Privacy Policy
We respect your privacy and are committed to protecting the personal information you share when visiting this website. This privacy policy explains how we collect, use and protect your information.
Information we collect
When you submit a contact or booking form on the website, we may collect:
- Full name.
- Phone number or Zalo account.
- Email address (if you provide one).
- A description of your symptoms, the service you are interested in and your preferred time.
How we use your information
The information you provide is used only to:
- Contact you to confirm and arrange an appointment.
- Advise on services and guide you on how to prepare before your visit.
- Improve the quality of the clinic’s service.
We do not sell, trade or rent patients’ personal information to third parties for commercial purposes.
Information security
We apply appropriate measures to protect personal information from unauthorised access, alteration or disclosure. Patients’ medical information is managed in accordance with regulations on the confidentiality of medical records.
Storage and retention period
Contact information is stored for as long as necessary to serve appointment booking and patient care, and is then handled in accordance with applicable regulations.
Your rights
You have the right to request access to, correction of, or deletion of the personal information you have provided. Please contact the clinic by phone or Zalo at 0965 334 479 for assistance.
Changes to this policy
This privacy policy may be updated to reflect regulations and the clinic’s actual operations. The new version will be posted on this website.
